Customer Service For Dummies Karen Leland

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Kindle Edition

408 pages


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Customer Service For Dummies  by  Karen Leland

Customer Service For Dummies by Karen Leland
| Kindle Edition | PDF, EPUB, FB2, DjVu, talking book, mp3, RTF | 408 pages | ISBN: | 10.15 Mb

New case studies, tales from the front, snapshots of customer service superstars, and new scenarios are all features of this bestsellers second edition--plus how the Internet has impacted customer service.



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